Customer Service Agent - Home Warranty (Php 17,500)

Alorica

NT$8.5-11.4K[月薪]
现场办公 - 馬卡蒂無需經驗高中全職
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職位描述

福利待遇

  • 津貼

    餐補

  • 員工表彰與獎勵

    績效獎金, 獎勵機制

  • 法定福利

    13薪, 員工貸款, Pag-Ibig 基金, 帶薪假, 菲爾健康, SSS/GSIS

  • 健康保險

    現場醫療服務, 健康保險, 健康維護組織

  • 額外福利

    睡眠區

  • 休假和請假

    病假, 休假

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簡介

  • Provide exceptional customer service through various communication channels.
  • Assist customers with inquiries, issues, and product information.
  • Maintain a professional and positive demeanor in all interactions.
  • Document customer interactions accurately in the system.
  • Collaborate with team members to resolve complex issues.
  • Meet performance metrics and contribute to team goals.

職位要求

  • Job Title: Customer Service Representative
  • Educational Qualifications: High/Senior High School diploma required.
  • Experience Level: No experience required; training will be provided.
  • Skills and Competencies: Proficiency in English, strong customer service orientation, excellent problem-solving skills, ability to work collaboratively as a team player, and strong organizational skills. Experience in a call center is a plus.
  • Responsibilities and Duties: Assist customers with inquiries, resolve issues efficiently, maintain accurate records, and support team performance.
  • Working Conditions: Call center environment, flexible shifts including evenings and weekends.
  • Qualities and Traits: Friendly, patient, attentive to detail, and adaptable to change.
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Labora Cedryck Alyn Ross

HR OfficerAlorica

High response rate

工作地址

Ground Floor, MJ Plaza. 2310 Chino Roces Ave, Makati, 1231 Metro Manila, Philippines

發布於 27 February 2025

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Alorica

C 輪

超過 1000 人

BPO 和呼叫中心

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