Customer Service Agent

Sutherland Philippines

NT$8-10.7K[月薪]
现场办公 - 阿爾拜無需經驗高中全職
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職位描述

福利待遇

  • 員工表彰與獎勵

    績效獎金, 年度考核, 員工表彰計畫, 獎勵機制

  • 法定福利

    13薪

  • 健康保險

    意外死亡和傷殘保險, 現場醫療服務, 人壽保險, 健康維護組織

  • 職業發展

    職業發展

  • 休假和請假

    病假, 休假

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簡介

What’s the day-to-day vibe like in this role?

As a Customer Service Associate for our Global Hotels and Resorts Program in Legazpi, and you'll be managing room reservations, handle cancellations and modifications, and assist with account management, including inquiries. You'll also address stay complaints and compensation requests, ensuring every guest feels valued and supported.


What you’ll bring to the table:

  • Provide clear and professional answers to various questions regarding Travel inquiries;
  • Meet all productivity and quality requirements and guidelines;
  • Model and work by the company's core values; and
  • Achieve and maintain required metrics and goals.

職位要求

You’re the perfect fit if you have:

  • Finished at least 2 years in college (or High School Graduate + relevant work experience)
  • Sales, Outbound Sales or Travel experiences are preferred
  • Excellent English written and verbal communication skills
  • Working knowledge on computers


The good stuff coming your way

At Sutherland, you’re a big deal. That’s why from day one, you’ll enjoy perks and benefits designed to help you grow, achieve more, and build the career you deserve.

  • Paid training
  • Paid time off
  • Vision, dental, and health benefits
  • HMO + FREE Dependent (including same-sex partner)
  • Flexible scheduling based on program needs
  • Performance incentives on selected programs
  • World-class virtual support
  • Career development & advancement opportunities
英語語言問題解決客戶服務MS OfficeBasic Computer Skills
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Nuguid Irene

LeadSutherland Philippines

回應率高

工作地址

2F BPO Bldg., Embarcadero de Legazpi, Embarcadero de Legazpi. Legazpi Blvd, Port Area, Legazpi City, 4500 Albay, Philippines

發布於 21 May 2025

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