Chat Support Representative
Bossjob
職位描述
簡介
- Provide real-time chat support to customers, addressing inquiries and resolving issues.
- Maintain a high level of professionalism and empathy while communicating.
- Document customer interactions in the system for future reference.
- Collaborate with team members to improve service processes.
- Stay updated on product knowledge and service changes.
職位要求
- Job Title: Chat Support
- Educational Qualifications: Bachelor’s degree required.
- Experience Level: 1-3 years of relevant experience.
- Skills and Competencies: Strong customer orientation, technical skills, effective collaboration, excellent customer service, and proficiency in chat management.
- Responsibilities and Duties: Responding to customer inquiries, troubleshooting issues, and providing support via chat.
- Working Conditions: Office or remote work environment, flexible hours may apply.
- Qualities and Traits: Strong communication skills, empathy, patience, and the ability to multi-task.
Shania O.
Client Success ManagerBossjob
5 分鐘前回覆
工作地址
Bossjob Philippines. 22/F, SM Aura Tower, 4 McKinley Pkwy, Taguig, Metro Manila, Philippines
發布於 07 July 2025
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