Call Center Representative

Metacom Business Process Outsourcing

NT$18.6-24K[月薪]
现场办公 - 達義1-3 年經驗本科全職
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職位描述

福利待遇

  • 法定福利

    13薪, 帶薪假, SSS/GSIS

  • 休假和請假

    喪假, 生日假, 產假和陪產假, 病假, 休假

簡介

  • Provide exceptional customer service via phone, email, and chat.
  • Assist customers with inquiries, complaints, and product information.
  • Maintain accurate records of interactions and transactions.
  • Collaborate with team members to resolve complex issues.
  • Meet performance targets and follow company policies.

職位要求

  • Educational Qualifications: Bachelor’s degree in any field.
  • Experience Level: 1-3 years of experience in a call center or customer service role.
  • Skills and Competencies: Excellent communication skills, problem-solving abilities, and proficiency in customer relationship management (CRM) software.
  • Responsibilities and Duties: Handle customer inquiries, resolve issues, and provide product information.
  • Working Conditions: Office environment with a regular shift schedule, occasional overtime might be required.
  • Qualities and Traits: Patience, resilience, and a positive attitude are essential to excel in this role.
客戶服務
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Dionisio Caryl Faye

HR OfficerMetacom Business Process Outsourcing

今天回覆 0 次

工作地址

3-5, Cognizant Philippines - 18/20 Building. 3rd to 5th Floors 18 Upper McKinley Bldg Upper McKinley Road, McKinley Hill Exit, Taguig City, 1634 Metro Manila, Philippines

發布於 16 June 2025

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