Customer Service Associate | Wireless & Broadband Services | Clark
Sutherland Philippines
職位描述
福利待遇
員工表彰與獎勵
績效獎金, 員工表彰計畫, 獎勵機制
法定福利
13薪
健康保險
現場醫療服務, 人壽保險, 健康維護組織
額外福利
健身房會員資格, 睡眠區
職業發展
員工援助計畫, 職業發展
休假和請假
產假和陪產假, 病假, 單親假, 休假
- Handle customer inquiries through phone, email, and chat.
- Offer precise information about products and services.
- Address and resolve customer concerns promptly.
- Record and update customer interactions in the system.
- Work closely with the team to improve service delivery.
- Uphold a courteous and professional attitude at all times.
- Education: High School/Senior High School diploma required.
- Experience: No prior BPO experience needed; training provided.
- Skills: Strong communication, problem-solving, and organizational abilities; proficient in English.
- Responsibilities: Assist customers via phone or email, handle inquiries, and resolve concerns efficiently.
- Key Traits: Excellent interpersonal skills, patience, empathy, and a positive attitude.
Nuguid Irene
LeadSutherland Philippines
今天回覆 1 次
工作地址
Sutherland, GF, Mon Tang Avenue, Mon Tang Ave., Balibago, Angeles, Pampanga, Philippines
發布於 22 March 2025
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