Call Center Agent - Educational Assistance Provider (Php 19,500)

Alorica

NT$8.1-10.9K[月薪]
现场办公 - 馬卡蒂無需經驗高中全職
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職位描述

福利待遇

  • 津貼

    餐補

  • 員工表彰與獎勵

    績效獎金, 獎勵機制

  • 法定福利

    13薪, 員工貸款, Pag-Ibig 基金, 帶薪假, 菲爾健康, SSS/GSIS

  • 健康保險

    現場醫療服務, 健康保險, 健康維護組織

  • 額外福利

    睡眠區

  • 休假和請假

    病假, 休假

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簡介

  • Respond to customer inquiries via phone, email, and chat.
  • Provide accurate information regarding products and services.
  • Resolve customer complaints efficiently and courteously.
  • Maintain a positive and professional attitude at all times.
  • Document interactions and update customer records as necessary.
  • Meet performance metrics and goals set by management.

職位要求

  • Job Title: Call Center Agent
  • Educational Qualifications: High/Senior High School diploma required.
  • Experience Level: No prior experience required; training provided.
  • Skills and Competencies: Proficiency in English, strong customer service, problem-solving abilities, organizational skills, and teamwork.
  • Responsibilities and Duties: Handle customer inquiries, resolve issues, maintain accurate records, and ensure customer satisfaction.
  • Working Conditions: Fast-paced office environment, may require shift work.
  • Qualities and Traits: Positive attitude, strong interpersonal skills, adaptability, and reliability.
英語語言客戶服務問題解決團隊合作者呼叫中心組織能力
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Labora Cedryck Alyn Ross

HR OfficerAlorica

工作地址

Ground Floor, MJ Plaza. 2310 Chino Roces Ave, Makati, 1231 Metro Manila, Philippines

發布於 27 February 2025

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Alorica

C 輪

超過 1000 人

BPO 和呼叫中心

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