Call Center Agent

Concentrix 1BPO

NT$8-13.4K[月薪]
现场办公 - 南甘馬粦無需經驗高中全職
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職位描述

福利待遇

  • 員工表彰與獎勵

    績效獎金, 年度考核, 員工表彰計畫, 獎勵機制

  • 法定福利

    13薪, Pag-Ibig 基金, 帶薪假, 菲爾健康, SSS/GSIS

  • 健康保險

    健康維護組織

  • 職業發展

    學徒計畫, 工作培訓, 導師計畫, 職業發展

  • 休假和請假

    產假和陪產假, 病假, 休假

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簡介

We are CONCENTRIX – the #1 BPO in the industry – where incredible careers begin and thrive. Whether yours is just beginning or you're making a fresh start, we empower people through continuous opportunities to grow and promote the ability to explore the many career paths the organization has to offer. This ideal led to the Hall of Fame honors being conferred in both Best Company and Best Employer categories by the International ICT Awards. We want you to be part of the #1 BPO team and help you find a fruitful career with us; a job you will enjoy and be proud of.


BENEFITS

  • very competitive salary
  • meal and transportation pay
  • rice allowance
  • night differential [when applicable]
  • account incentives
  • sick and vacation leaves
  • educational assistance
  • retirement plan
  • annual appraisal and bonuses
  • comprehensive health plan for you and your loved ones
  • clean, safe & modern working environment


JOB RESPONSIBILITIES

  • communicate with customers in a courteous, friendly and professional manner using agreed procedures
  • listen attentively to customer needs; demonstrate empathy while maximizing opportunity to build rapport
  • clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
  • maintain basic knowledge of client products and/or services

職位要求

  • 18 years old or above
  • computer literate
  • must be FLUENT in English; keep in mind that you'll be conversing with foreign customers
  • committed to full-time long-term employment
  • All successful applicants go through a month long training on communications, culture and product-specific courses to equip them before actual work begins.


EDUCATIONAL & PROFESSIONAL ATTAINMENT

  • open to college or associate degree graduates and to those who completed 2nd year college even without any work experience
  • for high school graduates, minimum of 6 months international voice BPO experience is required
  • you must not be tied up with academics; not currently studying nor enrolling for school
  • BPO experience with handling international voice account is a definite advantage.
英語語言客戶服務問題解決團隊合作者賬戶管理強烈的職業道德技術技能組織能力人際溝通能力人際溝通能力
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PH Concentrix 1BPO

Talent Sourcing Specialist Concentrix 1BPO

回應率高

工作地址

Concentrix Naga Recruitment Site

發布於 15 May 2025

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