Supervision of kitchen operations: Oversees the activities of kitchen staff during their assigned shift, ensuring that tasks are completed efficiently and in accordance with established procedures.
Staff management: Responsible for assigning duties to kitchen personnel, monitoring their performance, and providing guidance or training as needed to maintain productivity and quality standards.
Maintaining standards: Implements food safety protocols, cleanliness guidelines, and compliance with health and safety regulations to uphold hygiene and sanitation standards in the kitchen.
Inventory and resource management: Oversees inventory levels, manage ingredient usage, and coordinate with management to ensure adequate supplies are available for the shift. This includes monitoring food costs and minimizing waste.
Customer service: Interacts with customers to address concerns, handle special requests, or ensure timely delivery of orders from the kitchen.
Problem-solving: Troubleshoot any issues that arise during the shift, such as equipment malfunctions, staffing shortages, or delays in food preparation, and take appropriate action to resolve them efficiently.
Communication: Maintains clear communication with kitchen staff, management, and other departments to ensure smooth coordination and cooperation throughout the shift.
職位要求
Assistant to the branch manager; oversees day to day operations especially in the absence of the branch manager.
The shift supervisor must undergo training and receive certification from the company.