Admin After Sales

Gladex Travel and Tours Corp.

NT$8.1-10.8K[月薪]
现场办公 - 馬尼拉應屆畢業生/學生本科全職
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職位描述

福利待遇

  • 員工表彰與獎勵

    節日禮物, 獎勵機制

  • 法定福利

    13薪, Pag-Ibig 基金, 帶薪假, 菲爾健康

  • 健康保險

    健康維護組織

  • 其他

    企業社交活動

  • 額外福利

    年度公司旅行

  • 職業發展

    職業發展

  • 休假和請假

    病假, 休假

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簡介

  • Provide exceptional after-sales support to customers.
  • Resolve inquiries and issues via phone, email, or chat.
  • Assist customers with product usage and troubleshooting.
  • Process returns, exchanges, and warranty claims.
  • Maintain accurate records of customer interactions.
  • Collaborate with other departments to enhance customer satisfaction.
  • Identify opportunities for up-selling and cross-selling.

職位要求

  • Educational Qualifications: Bachelor's degree in any field.
  • Experience Level: Fresh Graduates or Students welcome.
  • Skills and Competencies: Strong customer service, teamwork, technical, organizational, interpersonal, and problem-solving skills. Proficiency in the English language is essential.
  • Responsibilities and Duties: Assist customers with post-purchase inquiries, resolve issues, and ensure satisfaction.
  • Working Conditions: Office environment with standard working hours.
  • Qualities and Traits: Empathetic, proactive, adaptable, and detail-oriented.
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Regino Rollen

HR and Admin ManagerGladex Travel and Tours Corp.

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工作地址

Kassco Building. Kassco Building, 7200 Rizal Avenue Corner Lico Street and Cavite Street, Santa Cruz, Manila, Metro Manila, Philippines

發布於 14 March 2025

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