IT Technical Support
Strategic Networks, Inc.
Descrição do Trabalho
Descrição:
- Primarily work in a call-center type of work environment.
- Provide technical support over the phone, email, onsite and/or remote on hardware and software issues.
- Ability to work flexible hour/s or flexible shift
- Determines requirements and/or root cause of technical issues by working with end-user.
- Answers inquiries by clarifying issues; researching, and providing information.
- Resolves problems by clarifying issues; researching and exploring answers.
- Fulfills requests by clarifying desired information; researching, locating and providing information.
- Maintains client database by entering information.
- Keeps equipment operational by following established procedures; reporting
- Ensure escalation situations are managed and corrected quickly and professionally
- Drive customer satisfaction through service excellence
- Ensure customer calls are properly logged for continuous improvement.
- Learn to be proficient in service and repair of all systems (current, new and updates).
- Prepare needed daily, weekly and monthly reports.
- Handles a team or group of engineers
- Responsible for maintaining acceptable level of customer satisfaction and effective professional working relationship with supervisors and co-worker.
Requisito
- Education: Bachelor degree
- Experience level: < 1 Yr Exp
Ali Huertas
HR OfficerStrategic Networks, Inc.
Responder Hoje 1 Vez
Local de trabalho
5th Ave. 5th Ave, Taguig, Metro Manila, Philippines
Postado em 19 May 2025
IT Technical Support
Strategic Networks, Inc.NT$8-10.7K[Mensual]
No - Taguig<1 ano de experiênciaDiplomaTempo Inteiro
Remoquillo MicaRecruiter
IT service Desk
Gratitude PhilippinesNT$18.7-21.4K[Mensual]
No - Taguig1-3 Anos ExpBacharelTempo Inteiro
Afolabi EstherSenior Talent Acquisition Consultant
IT Technical Support
HCL Technologies Ltd.NT$13.3-18.7K[Mensual]
No - Taguig<1 ano de experiênciaEnsino Médio Alto/SeniorTempo Inteiro
Cabral JessaHR Manager
Service Desk | IT Helpdesk L1 Support | Alabang Muntinlupa
Infosys BPMNegociável
No - Taguig1-3 Anos ExpEdu não necessárioTempo Inteiro
BossHR Manager
Senior Technical Support Engineer
Unison Solutions Delivery, Inc.NT$16-18.7K[Mensual]
No - Taguig5-10 anos ExpBacharelTempo Inteiro
Solutions Delivery, Inc. UnisonRecruitment Assistant
Sign In to Chat with Boss
Bossjob Safety Reminder
If the position requires you to work overseas, please be vigilant and beware of fraud.
If you encounter an employer who has the following actions during your job search, please report it immediately
- withholds your ID,
- requires you to provide a guarantee or collects property,
- forces you to invest or raise funds,
- collects illicit benefits,
- or other illegal situations.
