Customer Service Representative

Metacom Business Process Outsourcing Solution Inc.

NT$15.4-18K[Mensual]
No - Taguig1-3 Anos ExpBacharelTempo Inteiro
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Descrição do Trabalho

Benefícios

  • Recompensas e reconhecimento de funcionário

    Comissões, Bônus de desempenho, Incentivos

  • Benefícios gerenciados pelo Governo

    Pagamento no décimo terceiro mês, Feriados Pagos

  • Saúde e Bem-Estar

    Seguro de Morte e Desmembramento Acidental, Seguro Dental, Seguro de Deficiência, Seguro de saúde, HMO

  • Desenvolvimento Profissional

    Treinamento de Trabalho

  • Tempo de desligamento e Saída

    Licença médica, Férias Deixadas

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Descrição:

  • Respond to customer inquiries via phone, email, and chat.
  • Address customer inquiries, resolve complaints, provide product information, and ensure customer satisfaction.
  • Provide product information and troubleshoot issues effectively.
  • Maintain accurate customer records and update databases.
  • Collaborate with team members to enhance customer satisfaction.
  • Follow company policies and procedures to ensure compliance.

Requisito

  • Educational Qualifications: Bachelor’s degree in Business Administration or related field.
  • Experience Level: 1-3 years of experience in customer service or call center environments.
  • Skills and Competencies: Proficient in customer service practices, call center operations, back office support, and technical troubleshooting.
  • Working Conditions: May involve working shifts, including evenings and weekends, in a call center setting.
  • Qualities and Traits: Strong communication, problem-solving abilities, attention to detail, and a customer-oriented mindset.
Atendimento ao clienteCentral de atendimentoSuporte ao Back OfficeHabilidades Técnicas
Preview

Dela Cruz Monica

HR OfficerMetacom Business Process Outsourcing Solution Inc.

Responder Hoje 3 Vezes

Local de trabalho

Compass Offices - BGC Corporate Center - Serviced Office Bonifacio Global City. 24/F, BGC CORPORATE CENTER, 30TH STREET, CORNER 11th Ave, Manila, 1013 Metro Manila, Philippines

Postado em 20 July 2025

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