Customer Service Representative

Metacom Business Process Outsourcing Solution Inc.

NT$10.3-18K[Mensual]
Híbrido - Makati1-3 Anos ExpDiplomaTempo Inteiro
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Descrição do Trabalho

Benefícios

  • Balanço de Vida

    Trabalho de casa

Descrição:

  • Assist customers via phone, email, and chat to address inquiries and resolve issues.
  • Maintain comprehensive product knowledge to provide accurate information.
  • Document customer interactions in the database for future reference.
  • Collaborate with team members to improve service quality.
  • Work with a positive attitude to enhance customer satisfaction.

Requisito

  • Educational Qualifications: A Diploma in any field is required.
  • Experience Level: 1-3 years of experience in customer service or call center roles.
  • Skills and Competencies: Proficient in English, strong communication skills, problem-solving abilities, and familiarity with call center software.
  • Responsibilities and Duties: Handle customer inquiries, resolve complaints, and provide accurate information.
  • Working Conditions: Office environment with potential for shift work; may involve dealing with difficult customers.
  • Qualities and Traits: Friendly, patient, and empathetic with a strong work ethic and ability to multitask.
Idioma InglêsCentral de atendimentoAtendimento ao cliente
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Jaylo Roselle

HR Hiring OfficerMetacom Business Process Outsourcing Solution Inc.

Mais de dez respostas hoje

Local de trabalho

3/f, Southgate Mall. 2258 Chino Roces Ave, Makati City, Metro Manila, Philippines

Postado em 19 July 2025

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Metacom Business Process Outsourcing Solution Inc.

Desfinanciado / Anjo

501-1000 Funcionários

BPO & Centro de Chamadas

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