StackPH Call Center Representative

StackPH

NT$10.3-15.4K[Mensual]

No - PampangaSem necessidade ExpEnsino Médio Alto/SeniorTempo Inteiro

Recompensas e reconhecimento de funcionário
Bônus de desempenho, Funcionário do prêmio do mês
Benefícios gerenciados pelo Governo
Pagamento no décimo terceiro mês, Fundo Pag-Ibig, Feriados Pagos, Saúde, SSS/GSIS
Saúde e Bem-Estar
HMO
Benefícios de Habilidades
Espaço de estacionamento
Tempo de desligamento e Saída
Licença médica, Férias Deixadas
Balanço de Vida
Horas Flexíveis

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Provide exceptional customer service via phone, email, and chat.
Responding to customer inquiries, resolving issues, managing calls efficiently, and maintaining records.
Assist customers with inquiries, issues, and product information.
Document customer interactions accurately in the system.
Resolve complaints and escalate issues when necessary.
Maintain a positive attitude and a commitment to team goals.
Adhere to company policies and procedures.

Educational Qualifications: High/Senior High School diploma required.
Experience Level: No prior experience required; training will be provided.
Skills and Competencies: Proficiency in English, excellent customer service, effective problem-solving, strong scheduling abilities, and technical skills are essential.
Working Conditions: Fast-paced call center environment; may involve long hours sitting at a desk.
Qualities and Traits: Friendly demeanor, strong communication skills, adaptability, team player, and a positive attitude.

Idioma InglêsAtendimento ao clienteAgendamentoResolução de ProblemasCentral de atendimentoHabilidades das pessoasHabilidades Técnicas