Call Center Representative - Financial Account (Php 20,500)

Alorica

NT$11.4-14.2K[Mensual]
No - MakatiSem necessidade ExpEnsino Médio Alto/SeniorTempo Inteiro
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Descrição do Trabalho

Benefícios

  • Derivações

    Permissão de refeição

  • Recompensas e reconhecimento de funcionário

    Bônus de desempenho, Incentivos

  • Benefícios gerenciados pelo Governo

    Pagamento no décimo terceiro mês, Empréstimo para Funcionários, Fundo Pag-Ibig, Feriados Pagos, Saúde, SSS/GSIS

  • Saúde e Bem-Estar

    Seguro de saúde, HMO

  • Benefícios de Habilidades

    Quartos de Dormir, Panorâmica de Bem Estado

  • Tempo de desligamento e Saída

    Licença médica, Férias Deixadas

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Descrição:

  • Respond to customer inquiries via phone, email, and chat.
  • Provide accurate information about products and services.
  • Resolve customer issues and complaints efficiently.
  • Maintain detailed records of customer interactions.
  • Collaborate with team members to enhance service quality.
  • Meet performance metrics and contribute to team goals.

Requisito

  • Educational Qualifications: High/Senior High School diploma required.
  • Experience Level: No prior experience necessary; training will be provided.
  • Skills and Competencies: Excellent communication, problem-solving, and basic computer skills.
  • Responsibilities and Duties: Assist customers with inquiries, resolve issues, and process orders.
  • Working Conditions: Office environment, possibly requiring weekend shifts.
  • Qualities and Traits: Patient, empathetic, detail-oriented, and proactive.
Idioma InglêsAtendimento ao clienteCentral de atendimentoJogador de equipeResolução de Problemas
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Labora Cedryck Alyn Ross

HR OfficerAlorica

High response rate

Local de trabalho

Ground Floor, MJ Plaza. 2310 Chino Roces Ave, Makati, 1231 Metro Manila, Philippines

Postado em 27 February 2025

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