Customer Service Agent | Wireless & Broadband Services | Davao

Sutherland Philippines

NT$7.7-12.8K[Mensual]
No - Davao del Sur<1 ano de experiênciaEnsino Médio Alto/SeniorTempo Inteiro
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Descrição do Trabalho

Benefícios

  • Benefícios gerenciados pelo Governo

    Pagamento no décimo terceiro mês

  • Saúde e Bem-Estar

    Assistência Médica, Seguro de Vida, HMO

  • Desenvolvimento Profissional

    Programa de assistência ao funcionário, Desenvolvimento Profissional

  • Tempo de desligamento e Saída

    Maternidade e licença de paternidade, Licença médica, Férias Deixadas

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Descrição:

  • Handle customer requests professionally and sympathetically
  • Exceed client and company performance expectations
  • Maintain customer account information and records
  • Participate actively on a team working together to solve customer issues
  • Interact with client departments when escalations are required
  • Ability to handle stress, show empathy and not take difficult customers personally
  • Ability to work in a team environment accepting responsibility for decisions and how results may impact team

Requisito

  • High School Diploma or equivalent is required
  • With Customer Service background
  • Strong written and verbal communication skills
  • Proficient in Microsoft Office, internet, basic PC and keyboarding skills with the ability to type 30 wpm and to use multi-task applications as required
  • Must be self-motivated, detail oriented, organized and flexible with the ability to learn client driven material
  • Strong multi-tasking ability
Resolução de ProblemasIdioma InglêsHabilidades TécnicasHabilidades Interpessoais
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Nuguid Irene

LeadSutherland Philippines

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Local de trabalho

Luisa Square, IT Building, Sutherland Global Services. Luisa Square, IT Building Villamor St, Corner Emilio Jacinto Ext, Davao City, 8000 Davao del Sur, Philippines

Postado em 22 March 2025

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