Call Center Agent

Concentrix 1BPO

NT$7.7-12.9K[Mensual]
No - BacolodSem necessidade ExpEnsino Médio Alto/SeniorTempo Inteiro
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Descrição do Trabalho

Benefícios

  • Derivações

    Permissão de refeição, Permissão de transporte

  • Recompensas e reconhecimento de funcionário

    Bônus de desempenho, Opinião Anual, Incentivos

  • Benefícios gerenciados pelo Governo

    Pagamento no décimo terceiro mês, Fundo Pag-Ibig, Feriados Pagos, Saúde, SSS/GSIS

  • Saúde e Bem-Estar

    HMO

  • Desenvolvimento Profissional

    Programa Aprendizado, Treinamento de Trabalho, Programa de Mentorship, Desenvolvimento Profissional

  • Tempo de desligamento e Saída

    Maternidade e licença de paternidade, Licença médica, Licença Pai Solo, Férias Deixadas

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Descrição:

  • We are CONCENTRIX – the #1 BPO in the industry – where incredible careers begin and thrive. Whether yours is just beginning or you're making a fresh start, we empower people through continuous opportunities to grow and promote the ability to explore the many career paths the organization has to offer. This ideal led to the Hall of Fame honors being conferred in both Best Company and Best Employer categories by the International ICT Awards. We want you to be part of the #1 BPO team and help you find a fruitful career with us; a job you will enjoy and be proud of.
  • very competitive salary
  • meal and transportation pay
  • rice allowance
  • night differential [when applicable]
  • account incentives
  • sick and vacation leaves
  • educational assistance
  • retirement plan
  • annual appraisal and bonuses
  • comprehensive health plan for you and your loved ones
  • clean, safe & modern working environment
  • Communicate with customers in a courteous, friendly and professional manner using agreed procedures
  • listen attentively to customer needs; demonstrate empathy while maximizing opportunity to build rapport
  • clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
  • maintain basic knowledge of client products and/or services

Requisito

  • computer literate
  • must be FLUENT in English; keep in mind that you'll be conversing with foreign customers
  • committed to full-time long-term employment
  • All successful applicants go through a month long training on communications, culture and product-specific courses to equip them before actual work begins.
  • EDUCATIONAL & PROFESSIONAL ATTAINMENT
  • at least graduated HS (prior to K-12 curriculum) / ALS / SHS (K-12)
  • not tied up with academics; not currently studying nor enrolling for school
  • fresh college graduates are encouraged to apply
  • BPO experience handling international voice account is a DEFINITE PLUS but not required.
  • NOTE: For applicants falling under the K-12 curriculum, you should be graduates of Senior High School because strictly Junior HS graduates will not be accepted. However for applicants under the old (before K-12) curriculum, HS graduates are welcome to apply.
Idioma InglêsAtendimento ao clienteResolução de ProblemasJogador de equipeGerenciamento da contaÉtica de Trabalho ForteHabilidades TécnicasHabilidades OrganizacionaisHabilidades das pessoasHabilidades Interpessoais
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PH Concentrix 1BPO

Talent Sourcing Specialist Concentrix 1BPO

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Local de trabalho

Lacson St

Postado em 27 February 2025

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Concentrix 1BPO

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