Ticketing Officer
Link Compliance Pte Ltd
Descrição do Trabalho
Benefícios
Recompensas e reconhecimento de funcionário
Bônus de desempenho
Benefícios gerenciados pelo Governo
Feriados Pagos
Saúde e Bem-Estar
Seguro de saúde
Descrição:
- Liaise with customers to gather information and data required for system setup, implementation, and post-sales support.
- Identify and resolve issues within the collected information and data; communicate with clients to clarify and provide suitable solutions.
- Prepare and maintain comprehensive system documentation, ensuring it reflects the latest system updates and releases.
- Compile, document, and update ongoing issues, contributing actively to the internal knowledge base.
- Lead client discussions to ensure smooth communication and project understanding.
- Monitor project timelines and coordinate with programmers to address any technical issues efficiently.
Requisito
- Eligibility: Candidates have full working rights for Malaysia.
- Languages: Proficiency in English and Bahasa Malaysia is required.
- Education: Diploma or Degree holders of Computer Science, Information Technology, Enterprise information system or IT related disciplines
- Experience: 1 to 3 years of experience, preferably in the IT Accounting Software industry or property management sector.
- Skills & Attributes: Strong ability to prioritize and multitask effectively.
- Capable of working independently with a high level of commitment, integrity, and a proactive attitude. Excellent communication skills and a customer-focused approach.
Phang Michelle
HR OfficerLink Compliance Pte Ltd
Ativo hoje
Local de trabalho
Bangsar South. Bangsar South, 59200 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Postado em 12 June 2025
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