A. POSITION BRIEF

• A Property Receptionist represents our Management Team and serve as one of the key personnel to have first point of contact for guests visiting the property. Receptionists usually have excellent interpersonal skills to ensure visitors have good first impressions and feel welcome on the managed property.

B. DUTIES AND RESPONSIBILITIES

• Assists walk-in guests, clients unit owners, tenants, etc. on their inquiries and liaises them to appropriate units or individuals.
• Receives and relays business calls and messages to appropriate units or individuals.
• Receives, sorts and distributes relevant documents to different units or individuals.
• Monitors the complaints of unit owners or tenants and relay them to the appropriate units and makes necessary follow-ups on the progress of the complaints when needed.
• Monitors and records log-in and log-out time of guests, unit owner, tenants and employees.
• Coordinates with the Superior for problems or concerns encountered and instructions.
• Prepares and submits required reports.
• Perform other related duties as required.

A. Education

• 4 year of any course

B. Work Experience

• At least one (1) year of related working experience
• Previous experience in property management or real estate is an advantage

C. Special Qualities/Skills Required

• Working knowledge of industry standards and regulations
• Excellent communication skills, both verbal and written
• Strong organizational and time management skills
• Excellent interpersonal and conflict resolution skills
• Customer service oriented
• Proficiency in Microsoft Office is an advantage