IT Technical Support

Strategic Networks, Inc.

NT$7.7-10.2K[Bulanan]
Di lokasi - Pasig1 - 3 Tahun PengalamanSarjana MudaSepenuh-masa
Kongsi

Keterangan Kerja

Manfaat

  • Pengiktirafan dan Ganjaran Pekerja

    Program Pengiktirafan Pekerja

  • Faedah Mandat Kerajaan

    Gaji Bulan ke-13, Dana Pag-Ibig, Philhealth, SSS/GSIS

  • Insurans Kesihatan & Kesejahteraan

    Kemalangan & Insurans Kecacatan, HMO

  • Cuti & Pelepasan

    Cuti Bersalin & Paterniti, Cuti Sakit, Curi Percutian

Baca Lebih Lanjut

Penerangan

  • Provide incident and request management support to all end user devices. (Desktop, Laptop, Monitor, VPN, Printers, Scanner).
  • Experience in Windows & non-Windows Operating environment
  • Recommend and apply solutions, including on-site repair for remote users
  • Provide support to end users relating to hardware and software, computer applications, LAN components and peripherals.
  • Determine and execute system reconfiguration needs.
  • Establish end user service level agreements.
  • Carry out on-site analysis, identification, and resolution of difficult desktop problems for end users.
  • Supervise complaint ticketing system and follow timely resolution of all work orders.
  • Demonstrated ability to provide user support by means of remote access tools.
  • Provide status update to the ticketing tools in a timely manner.
  • Analyze completed end user device requests and incidents to identify and recommend process improvements and identify any process compliance issues.
  • Monitor and repair all IT / office equipment and tools and make sure that all software systems are running smoothly

Syarat-syarat

  • Must have at least 1 year of technical work experience
  • Amenable to work in 3 sites, Makati, Taguig, Pasig
Hardware TroubleshootingSoftware TroubleshootingNetwork TroubleshootingTicket Management
Preview

Ali Huertas

HR OfficerStrategic Networks, Inc.

Aktif dalam masa tiga hari

Tempat Bertugas

Ortigas Center. Ortigas Center, Pasig City, Metro Manila, Philippines

Disiarkan pada 02 June 2025

Pekerjaan Serupa

Lihat selanjutnya

Strategic Networks, Inc.

51-100 Pekerja

Teknologi Maklumat

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