Korean Bilingual CSR w/ ₱50,000 Sign-On Bonus | Music Streaming Services | Shaw
Sutherland Philippines
Keterangan Kerja
Penerangan
- Provide bilingual customer support (English + Korean) across multiple channels (live and non-live)
- Troubleshoot platform and device issues while guiding customers through solutions
- Assist users with inquiries including app functionality and features
- Handle customer interactions with patience, friendliness, and adaptability
- Work effectively in a multicultural, open-space environment, contributing to process improvements
- Manage multiple lines of business (LOBs), platforms, and contact channels efficiently
Syarat-syarat
- Tech-savvy and comfortable troubleshooting various streaming platforms and devices
- Strong communication skills with a customer-focused approach
- Resilient under pressure and able to multitask effectively
- Team-oriented, open to feedback, and passionate about improving processes
- Previous experience in BPO, customer support, or digital marketing is a plus
- Familiarity with CRM tools (Salesforce, Zendesk, SAP) is an advantage
- Flexible with work shifts, including morning and night shifts
Nuguid Irene
LeadSutherland Philippines
Lebih daripada sepuluh balasan hari ini
Tempat Bertugas
9F, SHAW IT CENTER. 1550, 360 Shaw Blvd, Mandaluyong, 1552 Metro Manila, Philippines
Disiarkan pada 17 July 2025
Pekerjaan Serupa
Lihat selanjutnyaCustomer Service Representative
Global StrategicNT$10.3-15.4K[Bulanan]
Di lokasi - Mandaluyong1 - 3 Tahun PengalamanSarjana MudaSepenuh-masa
Palma Pamela HenessyRecruiter
Customer Service Representative
Neksjob PhilippinesNT$7.7-15.4K[Bulanan]
Di lokasi - MandaluyongTiada Pengalaman DiperlukanSekolah MenengahSepenuh-masa
Zara AirabelHR Officer
Customer Service Representative - Healthcare
V-Call Center Link Inc.NT$10.3-12.9K[Bulanan]
Di lokasi - Mandaluyong<1 Thn PengalamanSarjana MudaSepenuh-masa
Inc. VCC LinkDigital Marketing
Customer Service Representative
SG8NT$10.3-20.6K[Bulanan]
Di lokasi - Mandaluyong1 - 3 Tahun PengalamanSekolah MenengahSepenuh-masa
Goose 8 SilverHR Manager
Customer Service Representative
Toyota Shaw Inc.NT$10.3-12.9K[Bulanan]
Di lokasi - MandaluyongSiswazah Baru/PelajarSarjana MudaSepenuh-masa
Maza RichelleHR Assistant
Sutherland Philippines
>1000 Pekerja
BPO & Pusat Panggilan
Lihat pengambilan kerja
Sertai Bossjob
Peringatan Keselamatan Bossjob
Jika jawatan memerlukan anda bekerja di luar negara, sila berhati-hati dan berhati-hati dengan penipuan.
Jika anda menemui majikan yang mempunyai tindakan berikut semasa pencarian kerja anda, sila laporkan segera
- menahan ID anda,
- menghendaki anda memberikan jaminan atau mengumpulkan sesuatu,
- memaksa anda untuk melabur atau mengumpul dana,
- mengumpul faedah haram,
- atau situasi haram yang lain.
