We're hiring a friendly and detail-oriented Customer Service Representative to join our team! You’ll be the first point of contact, helping customers with questions, solving problems, and making sure they have a great experience. If you're a strong communicator who enjoys helping people and works well under pressure, we’d love to hear from you!

• Respond to customer questions via phone, email, chat, or social media.
• Solve issues by understanding concerns and offering solutions.
• Stay positive, professional, and helpful at all times.
• Handle orders, forms, and requests accurately.
• Escalate complex problems when needed.
• Record customer interactions and feedback.
• Follow company guidelines and policies.
• Learn about products and services to assist better.

• High school diploma or equivalent; associate’s or bachelor’s degree a plus.
• Fresh graduates with no BPO experience are welcome to apply.
• Strong active listening and communication skills.