簡介
Job Opportunity: Skincare Sales & Client Specialist
Salary Range: Php 25,000 – 30,000
Work Schedule: Shifting schedule, 6 days/week
Locations:
- EDSA Shangri-La, Ortigas Center, Mandaluyong (1 vacancy)
- UP Town Center, Katipunan Avenue, Quezon City (1 vacancy)
Key Responsibilities:
Client Consultation & Sales
- Warmly welcome clients and build rapport to understand skincare concerns and goals.
- Conduct comprehensive skin assessments and recommend appropriate skincare products and aesthetic treatments.
- Clearly explain product benefits, usage, and expected outcomes.
- Drive individual and clinic retail sales through effective upselling and cross-selling.
- Address client inquiries, manage objections, and maintain proactive follow-up communications.
Product Knowledge & Inventory
- Stay current on all skincare products, treatments, and industry trends.
- Support product merchandising and inventory control to ensure availability and appealing displays.
- Participate in product training sessions and share knowledge with the team.
Client Relationship Management
- Develop long-term relationships through personalized care and consistent follow-ups.
- Promote participation in promos, loyalty programs, and referral initiatives.
- Accurately document client profiles, preferences, and feedback in the CRM system.
Team Collaboration & Compliance
- Coordinate with aestheticians, doctors, and clinic staff to ensure seamless client care.
- Adhere strictly to clinic policies, procedures, and health & safety standards.
- Contribute to maintaining a clean, professional, and welcoming clinic environment.
Key Metrics for Success:
- Sales performance (daily/monthly targets)
- Consultation-to-conversion rate
- Repeat client rate and package renewals
- Client satisfaction and feedback
- Product and treatment upsell ratio