職位描述
簡介
- Enters and prepares the room for cleaning.
- Makes bed.
- Dusts the room and furniture.
- Replenishes guestroom and bath supplies.
- Cleans the bathroom.
- Checks and secures the rooms.
- Replenish amenities according to the operational standards.
- Deliver and retrieve items on loan to guests e.g. iron and ironing boards
- Ensure security of guest rooms and privacy of guests
- Perform rotation cleaning duties (e.g. steam clean carpets, spring cleaning, super cleaning etc.) as required
- Cleans guest bathroom/bed room/floor hallways.
- Responsible for the cleanliness and maintenance of his work area.
- Responsible for the Hotel property in the work area.
- Attends to guest calls, guest requests /guest complaints in the area assigned to him.
- Authorize to enter in guestrooms for cleaning and providing turndown services as per requirement.
- Responsible for following the standard operating procedures.
- Responsible for achieving and exceeding the guest satisfaction score.
職位要求
- Proactive and flexible attitude in swiftly changing environment
- Fluent in Tagalog and English
- Ability to manage multiple projects, set priorities and meet deadlines
- Service minded
- Attention to detail
- Ability to work effectively under pressure, react quickly, and meet tight deadlines
- Determination, diplomacy, and excellent interpersonal skills
Education and Qualifications
- College Level
- Demonstrates attention to detail
- Must have good interpersonal skills
- Requires excellent customer service skills to enable them to deal politely and effectively with customers
客戶服務服務
Tacderas Yzavelle
HR ManagerPrivato Hotel Group
今天回覆 2 次
工作地址
Makati. Makati, Metro Manila, Philippines
發布於 08 July 2025