Reservation Officer

MangoJob

NT$12.8-15.3K[月薪]
现场办公 - 馬尼拉3 - 5 年經驗高中全職
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職位描述

福利待遇

  • 員工表彰與獎勵

    周年禮物, 節日禮物

  • 法定福利

    13薪, Pag-Ibig 基金, 帶薪假, 菲爾健康, SSS/GSIS

簡介

  • Fully manage hotel operations on Agoda and Booking.com platforms, including: Room availability, rate planning, promotions, and inventory optimizations.
  • Develop and implement strategies to increase exposure, conversion rates, and occupancy.
  • Maintain strong work relationships with account managers from both platforms to stay updated on policies and marketing opportunities.
  • Monitor key performance indicators (CTR, conversation, occupancy, guest ratings) and conduct regular data analysis and optimization.
  • Handle guest reviews and complaints professionally to maintain high guest satisfaction scores.
  • collaborate with the front desk, customer service, and marketing departments to ensure consistent execution of OTA strategies.

職位要求

  • Minimum of 3 years experience in the same role and function, focused on operating Agoda and Booking.com accounts for hotels.
  • Proven expertise in managing OTA backend systems and understanding platform -specific policies and algorithms.
  • Excellent communication skills in English and strong-functional collaboration ability.
  • Proficiency in Microsoft office excel and hotel PMS tools (e.g, Opera, eZee, Cloudbeds)is a plus
英語語言客戶關係管理人際溝通能力溝通技巧客戶服務
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工作地址

24 Diosdado Macapagal Blvd, Pasay, Metro Manila, Philippines

發布於 08 July 2025

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