POS Field Technician (Ilo-ilo based | Direct Employment | Must have own motorcycle)

Tangent Solutions, Inc.

急招
NT$5.4-8K[月薪]
现场办公 - 伊洛伊洛<1 年經驗專科全職
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職位描述

福利待遇

  • 員工表彰與獎勵

    績效獎金, 年度考核

  • 法定福利

    13薪, 員工貸款, Pag-Ibig 基金, 帶薪假, 菲爾健康, SSS/GSIS

  • 健康保險

    牙科保險, 健康保險, 人壽保險, 健康維護組織

  • 其他

    企業社交活動

  • 額外福利

    培訓補貼

  • 職業發展

    工作培訓, 導師計畫, 職業發展

  • 休假和請假

    病假, 休假

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簡介

Calling all IT and POS terminal enthusiasts!

  • The largest non-bank POS terminal network in the Philippines is hiring. 
  • Join our expansion as we look for 30 qualified Field Technicians in the CEBU, CDO, ILO-ILO, and DAVAO areas.

What you'll get?

  • Permanent and Direct employment (Not under agency)
  • Metro Manila (Minimum wage) rate with a salary increase based on performance/eligibility.
  • Motorcycle Allowance
  • Regularization Benefits

PLEASE READ THE JOB DESCRIPTION AND JOB QUALIFICATIONS CAREFULLY. 

  • The Field Technician plays a crucial role in the efficient and effective fulfilment and management of clients’ service requests, specifically from asset receiving and safekeeping through preparation, testing, deployment, post-deployment and reporting, including asset care and management.

Inventory Management

  • Receive and safekeep POS terminals, accessories, and peripherals at all times until the scheduled deployment
  • Keep track and hold full responsibility and accountability over all received company assets in view of the field service assignment.
  • Terminal Preparation: Check application installed, ensure accuracy and completeness of all the necessary downloaded profiles/data in the POS Terminal prior to installation.
  • Deployment and Servicing: Deploy new terminals and/or peripherals or replace previous installations, provide on-site checking, reprogramming or deprogramming and other services in accordance with customer’s specifications and requirements, including agreed service turnaround time or completion.
  • Testing and Calibration: Test and calibrate installed equipment to ensure proper functionality and performance.
  • Merchant Training: Provide training to merchants to ensure that all merchant’s cashiers understand the functionality, basic care and security of the deployed terminals.
  • Troubleshooting: Diagnose and resolve technical issues and malfunctions efficiently.
  • On-Site Support: Provide on-site technical support and assistance to customers, addressing their concerns and resolving issues promptly.
  • Communication: Maintain clear and professional communication with customers, keeping them informed about the status of every deployment or post-deployment service done.
  • Service Reports: Accomplish in full the required details in the field service and other related reports for every field service done.

職位要求

  • Technical Vocational graduate/any Technical-related college degree or undergraduate.
  • Computer literate and knowledgeable in Basic Windows Applications.
  • Has a motorcycle, updated driver’s license, and ORCR.
  • Has experience or a background in providing good customer service is an advantage.
  • Ability to work independently and as a part of a team.
  • Willing to do Fieldwork.
  • Willing to work on Holidays and render overtime/on-call per business requirement.
  • Willing to be trained in our Manila office.
技術技能電腦知識客戶服務Driving motorcycle
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Tangent Solutions, Inc. HR

RecruiterTangent Solutions, Inc.

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工作地址

Iloilo City. Iloilo City, Iloilo, Philippines

發布於 14 March 2025

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