Customer Service Supervisor

Gilas Gaming Philippines Inc.

NT$17.9-20.4K[月薪]
现场办公 - 帕拉納克市3 - 5 年經驗本科全職
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職位描述

福利待遇

  • 津貼

    餐補

  • 法定福利

    13薪, 員工貸款, Pag-Ibig 基金, 帶薪假, 菲爾健康, SSS/GSIS

  • 健康保險

    健康維護組織

  • 休假和請假

    產假和陪產假, 病假, 單親假, 女性特殊假, 休假

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簡介

  • Oversee customer service team to ensure high-quality support.
  • Train and mentor staff to enhance performance and service delivery.
  • Resolve escalated customer issues and complaints efficiently.
  • Monitor key performance metrics to drive improvements.
  • Develop and implement customer service policies and procedures.
  • Coordinate with other departments to streamline operations.
  • Oversee customer service teams, handle escalated issues, and ensure quality service.

職位要求

  • Educational Qualifications: Bachelor's degree in Business Administration or related field.
  • Experience Level: 3-5 years of experience in customer service, with supervisory experience preferred.
  • Skills and Competencies: Strong communication, problem-solving, and leadership skills.
  • Working Conditions: Office environment, occasional stress from dealing with customer complaints.
  • Qualities and Traits: Empathetic, organized, and capable of motivating teams.
英語語言客戶服務團隊合作者後台支援人際溝通能力
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Mallannao Jermay

HR ManagerGilas Gaming Philippines Inc.

今天回覆 4 次

工作地址

12 th Floor, 1 Aseana Ave. 1 Aseana Ave, Parañaque, 1701 Metro Manila, Philippines

發布於 28 May 2025

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Gilas Gaming Philippines Inc.

未融資

101-500 人

服務與管理

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