Customer Support • Day Shift • Urgent Hiring!

Transec BPO Solutions Inc.

NT$7.7-10.2K[月薪]
现场办公 - 巴石應屆畢業生/學生本科全職
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職位描述

福利待遇

  • 員工表彰與獎勵

    獎勵機制

  • 法定福利

    13薪, Pag-Ibig 基金, 帶薪假, 菲爾健康, SSS/GSIS

  • 健康保險

    健康維護組織

  • 額外福利

    年度公司旅行

  • 職業發展

    工作培訓

  • 休假和請假

    喪假, 生日假, 產假和陪產假, 育兒假, 病假, 單親假, 女性特殊假, 休假

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簡介

WHY JOIN OUR TRANSEC TEAM?

  • HMO, life insurance, and incentives
  • Represent one of the top leading brands in PH
  • Non-toxic account with real work-life balance


ESSENTIAL JOB FUNCTIONS

  • Assist customers via phone, email, and chat regarding product information, price inquiries, complaints, delivery follow ups, placing of orders, etc.
  • Accurately log all incoming calls in the CRM (customer relationship management) system for proper documentation.
  • Efficiently and effectively identify concerns and provide the necessary solutions where applicable.
  • Coordinate with several branches and departments to resolve customer concerns and/or requests.
  • Ensure pending concerns are attended to in a timely manner and escalate as needed.


職位要求

  • Open to fresh graduates with no experience.
  • 6 months experience in customer service is a plus.
  • Basic knowledge in using Microsoft Word and Excel.
  • Understandable writing and speaking skills in both English and Filipino.
客戶服務問題解決人際溝通能力強烈的職業道德
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Kim Allen Torne

Recruitment SpecialistTransec BPO Solutions Inc.

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工作地址

31st Floor, One Corporate Centre, Julia Vargas Avenue, Meralco Ave, Ortigas Center, Pasig, Metro Manila, Philippines

發布於 09 July 2025

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