Metacom Business Process Outsourcing Customer Service Representative

Customer Service Representative

Metacom Business Process Outsourcing

NT$8-16K[月薪]

现场办公 - 達義<1 年經驗本科全職

福利待遇

員工表彰與獎勵
股權激勵計畫, 績效獎金, 周年禮物, 員工表彰計畫
法定福利
13薪, 員工貸款, Pag-Ibig 基金, 帶薪假, 菲爾健康, SSS/GSIS
健康保險
意外死亡和傷殘保險, 健康維護組織
額外福利
年度公司旅行, 停車位, 睡眠區
職業發展
工作培訓, 職業發展
休假和請假
產假和陪產假, 病假, 休假

簡介

Respond to customer inquiries via phone, email, and chat.
Resolve complaints and provide effective solutions.
Maintain customer records and documentation.
Collaborate with team members to improve service quality.
Upsell products and services when appropriate.
Stay updated on product knowledge and company policies.

職位要求

Educational Qualifications: Bachelor’s degree in a relevant field.
Experience Level: Less than 1 year of experience in customer service or related roles.
Skills and Competencies: Strong interpersonal skills, back office support, sales pipeline management, technical proficiency, and problem-solving abilities.
Responsibilities and Duties: Providing customer support, handling inquiries, and ensuring customer satisfaction.
Working Conditions: Office environment; may involve long hours at a desk.
Qualities and Traits: Team player, organized, financially literate, and fluent in English.

人際溝通能力後台支援銷售通路客戶服務英語語言金融知識問題解決團隊合作者技術技能組織能力

Preview

Agapito Elizabeth

HR ManagerMetacom Business Process Outsourcing

今天回覆 6 次

工作地址

3-5, Cognizant Philippines - 18/20 Building. 3rd to 5th Floors 18 Upper McKinley Bldg Upper McKinley Road, McKinley Hill Exit, Taguig City, 1634 Metro Manila, Philippines

發布於 10 June 2025