Customer Service Representative

Metacom Careers

NT$18.7-26.7K[月薪]
现场办公 - 奎松市1-3 年經驗本科全職
分享

職位描述

簡介

  • Provide exceptional customer service via phone, email, and chat.
  • Resolve customer inquiries and issues promptly.
  • Maintain a high level of product knowledge.
  • Document customer interactions accurately.
  • Collaborate with team members to enhance service quality.
  • Participate in training and development sessions.
  • Ensure customer satisfaction and retention.

職位要求

  • Educational Qualifications: Bachelor’s degree in Business Administration, Communications, or related field.
  • Experience Level: 1-3 years of experience in customer service or related roles.
  • Skills and Competencies: Strong communication, problem-solving, and interpersonal skills; proficiency in CRM software.
  • Responsibilities and Duties: Address customer inquiries, resolve issues, maintain records, and ensure customer satisfaction.
  • Working Conditions: Fast-paced office environment; may require evening and weekend availability.
  • Qualities and Traits: Empathetic, patient, adaptable, and detail-oriented individual.
客戶服務
Preview

Brian Lamban CSSWB

HR ManagerMetacom Careers

回應率高

工作地址

Vertis North Corporate Center. Astra Drive, Bago Bantay, Lungsod Quezon, Kalakhang Maynila, Philippines

發布於 04 June 2025

猜你想看

查看更多

Metacom Careers

未融資

101-500 人

BPO 和呼叫中心

查看熱招工作

舉報

Bossjob安全提醒

若該職位需要您出國工作，請提高警惕，並小心詐騙。

如果您在求職過程中遇到雇主有以下行為， 請立即檢舉

  • 扣留您的身分證件，
  • 要求您提供擔保或收取財產，
  • 迫使您投資或籌集資金，
  • 收取非法利益，
  • 或其他違法情形。