Customer Service Manager

Global SME Loans Inc.

NT$21.4-26.7K[月薪]
现场办公 - 馬里基納3 - 5 年經驗本科全職
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職位描述

福利待遇

  • 津貼

    餐補

  • 法定福利

    13薪, 員工貸款, Pag-Ibig 基金, 帶薪假, 菲爾健康, SSS/GSIS

  • 健康保險

    健康維護組織

  • 其他

    企業社交活動

  • 額外福利

    年度公司旅行, 公司設備

  • 職業發展

    工作培訓

  • 休假和請假

    喪假, 產假和陪產假, 病假, 休假

  • 工作生活兩不誤

    居家辦公

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簡介

  • Oversee daily customer service operations and team performance
  • Develop and implement customer service policies and procedures
  • Train and mentor customer service representatives
  • Resolve escalated customer issues and complaints
  • Analyze customer feedback and suggest improvements
  • Ensure excellent service standards and customer satisfaction

職位要求

  • Educational Qualifications: Bachelor’s degree in Business Administration or related field.
  • Experience Level: 3-5 years of experience in customer service management.
  • Skills and Competencies: Strong problem-solving abilities, excellent interpersonal and organizational skills, digital marketing knowledge.
  • Working Conditions: Office environment, potential for remote work, flexible hours.
  • Qualities and Traits: Team player with a strong work ethic, technical skills, and exceptional people skills.
客戶服務問題解決團隊合作者強烈的職業道德數位行銷人際溝通能力後台支援技術技能人際溝通能力組織能力
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Meneses Princess

HR Operations SpecialistGlobal SME Loans Inc.

工作地址

Unit 2D, 2nd Floor RAE Building, Bayan-Bayanan Ave. Bayan-Bayanan Ave, Marikina, 1800 Metro Manila, Philippines

發布於 15 May 2025

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Global SME Loans Inc.

未融資

101-500 人

銀行與金融服務

查看熱招工作

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