Customer Care Representative
Metacom Business Process Outsourcing
職位描述
福利待遇
法定福利
13薪, 員工貸款, Pag-Ibig 基金, 菲爾健康
健康保險
牙科保險
職業發展
工作培訓
休假和請假
帶薪志願假
工作生活兩不誤
居家辦公
簡介
- Serve as the first point of contact for customers via phone, email, or chat.
- Assist customers by answering questions, resolving issues, and providing product information.
- Maintain customer satisfaction through effective problem-solving and communication skills.
- Document interactions and provide feedback to improve customer service processes.
- Collaborate with team members to ensure a cohesive customer experience.
職位要求
- Educational Qualifications: Bachelor's degree required.
- Experience Level: 1-3 years in customer service roles.
- Skills and Competencies: Proficient in English, strong communication, and problem-solving skills.
- Responsibilities and Duties: Handle customer inquiries, provide support, and resolve issues efficiently.
- Working Conditions: Office environment with regular interactions via phone, email, and chat.
- Qualities and Traits: Empathetic, patient, and detail-oriented with a positive attitude.
Lamban Brenny
HR ManagerMetacom Business Process Outsourcing
回應率高
工作地址
Bridgetowne Destination Estate. Eulogio Rodriguez Jr. Ave, Quezon City, Metro Manila, Philippines
發布於 10 June 2025
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