CSR - Customer Service Representative

Accenture in the Philippines

Negotiable
远程办公1-3 年經驗專科全職
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工作開放國家菲律賓

語言要求英語

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職位描述

簡介

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists

Responsibilities

  • Communicate with customers via phone, email and chat
  • Provide knowledgeable answers to questions about product, pricing and availability
  • Work with internal departments to meet customer's needs
  • Data entry in various platforms


Qualifications

  • At least 1 - 3 years' of relevant work experience
  • Excellent phone etiquette and excellent verbal, written, and interpersonal skills
  • Ability to multi-task, organize, and prioritize work


Other Benefits:

  • HMO on day 1 (₱400K Principal, Maxicare, ₱150K 2 Free dependents)
  • 18% Night Differential
  • IPB and MIPB (Annual Individual Performance Bonus/Monthly Individual Performance Bonus)
  • Leave credits available (10SL,15VL)
  • Life Insurance
  • Retirement Plan
  • Christmas Bonus


? DO NOT APPLY IF YOU STILL HAVE PENDING APPLICATION WITH ACCENTURE WITHIN THE LAST 12 MONTHS ?

職位要求

Please refer to job description.

溝通技巧問題解決Empathy積極傾聽時間管理客戶關係管理衝突解決多工處理適應性產品知識
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Boss

HR ManagerAccenture in the Philippines

發布於 12 April 2025

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