Collection Email Support (Open to Fresh Grads)

Atome

NT$7.7-10.2K[月薪]
现场办公 - 曼達盧永應屆畢業生/學生高中全職
分享

職位描述

福利待遇

  • 津貼

    餐補

  • 員工表彰與獎勵

    佣金

  • 法定福利

    13薪, Pag-Ibig 基金, 帶薪假, 菲爾健康, SSS/GSIS

  • 健康保險

    健康維護組織

  • 額外福利

    公司設備

  • 休假和請假

    產假和陪產假, 病假, 休假

顯示更多

簡介

  • Daily collection of overdue balance from customers and able to answer customers' inquiries via Zendesk email for PH markets.
  • Can create communication templates via email to improve collection efficiency.
  • Coordinates closely with the collections team in forwarding proof of payment and request for call backs.
  • Work closely with customer service team on communicating customer's concern raised in the repayment emails.
  • Ensures zero complaints and one-time resolution when responding to emails.
  • Will escalate any email complaints received to the QA Team for investigation and proper resolution.


職位要求

  • Open to fresh graduates.
  • Senior High School or college undergraduates must have at least 1 year of experience in Collections or email support.
  • Experience in Unsecured Collections and Credit Card accounts is an advantage.
  • Proficient in using MS Office applications.
  • Resourceful, results-oriented, and patient.
  • Strong analytical and problem-solving skills, with the ability to apply logical reasoning and analytical methods.
後台支援客戶服務
Preview

Recruitment Atome PH

RecruiterAtome

今天回覆 0 次

工作地址

Rockwell Business Center Tower 2. Rockwell Business Center, Pasig, Metro Manila, Philippines

發布於 14 July 2025

猜你想看

查看更多

Atome

未融資

501-1000 人

銀行與金融服務

查看熱招工作

舉報

Bossjob安全提醒

若該職位需要您出國工作，請提高警惕，並小心詐騙。

如果您在求職過程中遇到雇主有以下行為， 請立即檢舉

  • 扣留您的身分證件，
  • 要求您提供擔保或收取財產，
  • 迫使您投資或籌集資金，
  • 收取非法利益，
  • 或其他違法情形。