Chat Support

J-K Network Services

NT$61.4-64K[月薪]
现场办公 - 曼達盧永無需經驗高中全職
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職位描述

福利待遇

  • 員工表彰與獎勵

    獎勵機制

  • 法定福利

    13薪

  • 健康保險

    健康維護組織

  • 休假和請假

    病假

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簡介

Company Profile: The most popular streaming-media platform is currently hiring Korean Speakers. The biggest streaming-media platform with billions of users needs Email and Chat Supports. Dominating the online market and topped the MOST USED STREAMING-MEDIA APP. This company has partnered with a contact center to service their Korean users. 


Position: Korean Email and Chat Support  

  • Industry: BPO - Media Streaming Account
  • Location: Mandaluyong City
  • Salary: Php 120,000- Php 125,000 Monthly 
  • Work Schedule: Shifting schedule
  • Work setup: Work onsite


Benefits:

  • Competitive Salary Offer
  • 13th month pay
  • Government Mandated Benefits
  • Leave Credits
  • HMO
  • Performance incentives


Responsibilities:

  • Respond to customer’s inquiries and technical concerns through emails and chats
  • Assist customers' service concern through email or chat (e.g. playlist, features, troubleshooting and subscription inquiries)
  • Assist customers in cancellation of premiums and in changing customer personal details
  • Handle concerns of account users regarding paid accounts, payment issues


Recruitment Process:

  • Initial Interview
  • Written Assessment
  • English Language Assessment
  • Korean Language Assessment
  • Job offer

職位要求

  • Korean National proficient in English with permanent visa 
  • Filipino National can speak, read and write Korean language
  • Open to Undergraduates
  • Good understanding and email/chat etiquette
  • With customer service experience is a great advantage but not required
  • Willing to work in Mandaluyong and can start asap
Korean Bilingual電腦知識Email Etiquette
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Openings KR

RecruiterJ-K Network Services

今天活躍

工作地址

Shaw Blvd. Shaw Blvd, Metro Manila, Philippines

發布於 02 July 2025

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