Call Center Representative
Metacom Careers
職位描述
簡介
- Answer inbound calls and respond to customer inquiries.
- Provide information about products and services.
- Resolve customer issues with empathy and efficiency.
- Document interactions and maintain accurate records.
- Collaborate with team members to enhance customer satisfaction.
- Meet performance metrics, including call handling time and customer satisfaction scores.
職位要求
- Educational Qualifications: A Bachelor's degree is required.
- Experience Level: Position open for Fresh Graduates or Students.
- Skills and Competencies: Strong communication, problem-solving abilities, and proficiency in CRM software.
- Working Conditions: Fast-paced office environment, may require weekend shifts.
- Qualities and Traits: Empathetic, patient, and adaptable to shifts in workload.
Villaroman Shayne
HR ManagerMetacom Careers
今天活躍
工作地址
3-5, Cognizant Philippines - 18/20 Building. 3rd to 5th Floors 18 Upper McKinley Bldg Upper McKinley Road, McKinley Hill Exit, Taguig City, 1634 Metro Manila, Philippines
發布於 03 June 2025
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