• Provide exceptional customer service and support to clients via phone, email, and live chat.
• Assist customers with inquiries regarding products and services, ensuring a positive experience.
• Handle customer complaints and resolve issues efficiently and professionally.
• Maintain accurate records of customer interactions and feedback.
• Collaborate with team members to enhance service delivery and achieve performance goals.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: 1–3 years of experience in customer service or support roles.
• Skills and Competencies: Proficient in English, with strong communication and interpersonal skills.
• Skills and Competencies: Excellent organizational skills and attention to detail.
• Qualities and Traits: Strong work ethic with a focus on customer satisfaction.
• Skills and Competencies: Technical skills to navigate customer management software.
• Skills and Competencies: Ability to pitch and close sales effectively while managing accounts.
• Skills and Competencies: Strong problem-solving skills to address customer issues promptly.