Unison Solutions Delivery, Inc. Senior Technical Support Engineer

Senior Technical Support Engineer

Unison Solutions Delivery, Inc.

NT$16.1-18.8K[Monthly]

On-site - Taguig5-10 Yrs ExpBachelorFull-time

Benefits

Government Mandated Benefits
Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
Life Insurance

Description

Utilizing the internal tracking tool called Oomnitza in tracking and assigning IT assets assigned to users
Tracking leases at the end of term and coordinating with users as well as maintaining a track of spare assets and returning them on time at the end of lease
Labeling, decommissioning of Fixed IT assets to enable proper tracking
Assist in troubleshooting of network and server issues with Network and Server teams and local vendors
Purchase order Creation and GR Processing
Raise necessary requests for creation of Vlans, Subnets, printer settings, etc.
Coordinate the mounting and installation of the devices with the Network and Server Teams, local vendors
Activate network and server devices and conducting testing
Support implementation of Global Network - related Projects
Purchase, Deployment and Monitoring of Software Licenses
Completion of Annual and Quarterly WCS Standards and Compliance Checklist
IT Room Standards and Compliance Review of all Sites
Back-up/Restore of IT Data/Tapes and Sending to Offsite Storage
Attend to GITSC tickets assigned to the team/queue
Attend to Local IT calls in Ho and remote support to 3 warehouses and one branch office
Ensure Security Patched are deployed to all targeted hardwares
Fuji Xerox printing count locating it by department for billing purposes
IT room air conditioning and UPS - preventive maintenance, renewal etc.
List of assets assigned to user on exit and documentation
VOIP number assignment and deletion
All important meeting support like Board meeting
Coordination with technical teams for network and server related issues
Tracking and support in implementation of organization standards
Support in communication to the local Business on IT infrastructure
Support IT infrastructure decommissioning initiatives

Requirements

Graduate of Associate or Bachelor's degree in technical courses.
Knows around I.T stuff (Software and Hardware)
Candidates must have at least 5 years experience.
With experience in computers, printers, imaging/upgrading OS, UPS and networking
Must be familiar with Google Services.
Strong English communication skills, both verbal and written.
Ability to multi-task and manage time effectively
Ability to work independently and reliably
Must be willing to work in McKinley, Taguig

IT Asset ManagementIT InfrastractureSystem AdministrationSystem Backup and RecoverySystem AnalysisWindows ServerSystem MonitoringProblem-solvingTechnicalCommunication