Pre-Sales Customer Service Representative
XMC BPO Manila
Job Description
Benefits
Employee Recognition and Rewards
Commission
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Time Off & Leave
Maternity & Paternity Leave, Sick Leave, Vacation Leave
Description
- Identifying and reaching out to potential customers through cold calls, emails, or other communication channels.
- Understanding the company's products or services thoroughly to effectively communicate their features, benefits, and value to customers.
- Delivering compelling sales pitches tailored to the needs and preferences of each prospect.
- Building and maintaining strong relationships with potential and existing clients to ensure long-term business opportunities.
- Achieving or exceeding sales quotas and other performance metrics set by the company.
- Updating and managing customer and sales data in CRM systems or other tracking tools.
- Addressing customer objections and questions to build trust and confidence.
- Coordinating with internal teams like marketing, support, and product teams to enhance the sales process and customer experience.
Requirements
- At least 6 months of Outbound Sales Experience (International preferred) OR
- 1 year of voice account experience (inbound sales or customer service)
- Residing near QC, Pasig, Marikina, Antipolo, Taytay, Mandaluyong, or Cainta
Joyce Piedad
HR OfficerXMC BPO Manila
High response rate
Working Location
404, XMC BPO, H3P8+7CR, Pasig, Metro Manila, Philippines
Posted on 17 June 2025
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