Job title: Operation Supervisor(Onboarding Admin-BPO required)

Work schedule: Night Shift

Work set up : WFH in Edsa

Salary:30k-35k

• US and Canada Retail Account
• Responsible for on-boarding process (from offer letter to employee set up) and other new hire administrative tasks
• Communicate with new hires at least once a day to ensure all documentation and tasks are completed, answer any questions, and ensure the highest level of candidate experience throughout the process
• Prepares, delivers and follows up on approved offer letters and onboarding documents
• Reviews systems to ensure all new employees information is accurate
• Supports Talent Acquisition team through active participation in ad hoc meetings, training, and other project assignments
• Supports urgent evening and weekend onboarding support needs in an accurate and timely manner as required
• Acts as back up on critical processes
• Liaises cross functional teams including Training and Payroll teams to support business needs
• Handles confidential information with professionalism and discretion
• Performs any other duties as required

• BPO experience as a TA or recruiter, operations.
• A college or university degree, preferably in business specializing in Talent Acquisition or Human Resources, or equivalent
• 1-2 years of experience in a Talent Acquisition or Human Resources role in retail, sales and/or multi-unit operations an asset
• Knowledge of full cycle recruitment and best practices.
• Excellent communications skills, verbal and written
• Highly organized and effective time management skills
• Able to build strong relationships
• Ability to thrive in a fast-paced environment
• Positive and supportive tone, attitude, and work ethic Self-starter
• Experience in using an ATS, HRIS, or ERP system (i.e. ADP and iCIMS) for maintaining records.