Online Customer Service Representative

Gate.io

＄1-1.4K[Monthly]
Remote1-3 Yrs ExpDiplomaFull-time
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Remote Details

Open Country：China | Malaysia | Philippines | Thailand | Turkiye

Language Requirements：English | Chinese

This remote job is open to candidates in specific countries. Please confirm if you want to continue despite potential location restrictions

Job Description

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Benefits

  • Employee Recognition and Rewards

    Distributed team, No Politics at Work, Performance Bonus

  • Perks Benefits

    Pay in Crypto

  • Professional Development

    Career Development

  • Time Off & Leave

    Unlimited or Flexible PTO

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Description

  • Provide text-based consulting services to platform users via email/online chat, addressing and resolving various issues encountered while using the platform.
  • Offer professional product consulting services for the platform's customers.
  • Calm and reassure customers, improving service quality and customer satisfaction.
  • When necessary, record customer inquiries and relay their needs to relevant departments for product optimization.
  • Inform customers about system and product changes to ensure they are updated on all major changes.
  • Perform other tasks as assigned by the leadership.
EnglishCustomer ServiceChinese
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Z Eole

HRGate.io

Active within three days

Posted on 02 July 2024

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