weex 客服专员

weex

RM2.6-3K[Monthly]

Remote1-3 Yrs ExpBachelorFull-time

Open Country：Malaysia

Language Requirements：English | Chinese

This remote job is open to candidates in specific countries. Please confirm if you want to continue despite potential location restrictions

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Responsible for answering customer inquiry calls and addressing product-related questions
Handling customer complaints and providing solutions
Maintaining customer relationships and enhancing customer satisfaction
Recording customer feedback and promptly updating the information system
Assisting the team in achieving various customer service metrics

Education Qualification: Associate degree or above, with preference for relevant majors.
Experience Level: Over one year of experience in customer service-related roles.
Skills and Abilities: Strong communication skills, problem-solving abilities, and proficiency in office software.
Responsibilities and Duties: Handle customer inquiries, maintain customer relationships, and record feedback information.
Working Conditions: Must be adaptable to shift work and able to thrive in a fast-paced environment.
Qualities and Traits: Patience, attention to detail, and a spirit of teamwork.

Shift workcommunication skills