Customer Service Representative
Metacom Business Process Outsourcing Solution Inc.
Job Description
Description
- Handle customer inquiries via phone, email, and chat.
- Provide product information and troubleshoot issues.
- Maintain accurate records of customer interactions.
- Escalate complex issues to appropriate departments.
- Ensure a high level of customer satisfaction and retention.
- Participate in training programs for continuous improvement.
Requirements
- Educational Qualifications: Bachelor’s degree in any field.
- Experience Level: Less than 1 year of experience in customer service.
- Skills and Competencies: Excellent communication, problem-solving, and interpersonal skills.
- Working Conditions: Office environment, working with a team and occasional evening shifts.
- Qualities and Traits: Patient, empathetic, and detail-oriented with a positive attitude.
Villaroman Shayne
HR ManagerMetacom Business Process Outsourcing Solution Inc.
High response rate
Working Location
3-5, Science Hub Tower 4, G3J3+83G McKinley Hill Cyberpark, Campus Avenue, Taguig City, 1634 Metro Manila, Philippines
Posted on 05 August 2025
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