Customer Service Representative
Neksjob Philippines
Job Description
Benefits
Employee Recognition and Rewards
Performance Bonus
Insurance Health & Wellness
HMO
Description
- Assist customers with inquiries and issues via phone, email, and chat.
- Provide product information and support to enhance customer satisfaction.
- Resolve complaints in a timely and efficient manner.
- Document interactions and maintain accurate records in the system.
- Collaborate with team members to improve service delivery.
Requirements
- Educational Qualifications: High School or Senior High School diploma required.
- Experience Level: No prior experience necessary; on-the-job training provided.
- Skills and Competencies: Proficient in English; strong customer service and problem-solving skills essential.
- Responsibilities and Duties: Handle customer inquiries, resolve issues, and provide product information.
- Working Conditions: Office environment with a focus on teamwork and customer interaction.
- Qualities and Traits: Friendly, patient, and adaptable; excellent communication and interpersonal skills.
Zara Airabel
HR OfficerNeksjob Philippines
More than ten replies today
Working Location
Uptown Place Tower 3. Corner, 11th Ave, Taguig, Metro Manila, Philippines
Posted on 17 July 2025
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