Customer Service Representative
Neksjob Philippines
Job Description
Benefits
Employee Recognition and Rewards
Performance Bonus
Insurance Health & Wellness
HMO
Description
- Assist customers with inquiries and issues via phone, email, and chat.
- Provide product information and support to enhance customer satisfaction.
- Resolve complaints in a timely and efficient manner.
- Document interactions and maintain accurate records in the system.
- Collaborate with team members to improve service delivery.
Requirements
- Educational Qualifications: High School or Senior High School diploma required.
- Experience Level: No prior experience necessary; on-the-job training provided.
- Skills and Competencies: Proficient in English; strong customer service and problem-solving skills essential.
- Responsibilities and Duties: Handle customer inquiries, resolve issues, and provide product information.
- Working Conditions: Office environment with a focus on teamwork and customer interaction.
- Qualities and Traits: Friendly, patient, and adaptable; excellent communication and interpersonal skills.
Zara Airabel
HR OfficerNeksjob Philippines
Reply 9 Times Today
Working Location
Bridgetowne Destination Estate. Eulogio Rodriguez Jr. Ave, Quezon City, Metro Manila, Philippines
Posted on 17 July 2025
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