Customer Service Representative

Miranda HR

NT$7.9-10.6K[Monthly]
On-site - MakatiNo Exp RequiredBachelorFull-time
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Job Description

Benefits

  • Employee Recognition and Rewards

    Holiday Gifts, Incentives

  • Government Mandated Benefits

    13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    Life Insurance

  • Professional Development

    Job Training

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  • Handle inbound and outbound calls, emails, or chats to assist customers with inquiries and concerns.
  • Provide accurate information about products, services, and company policies.
  • Resolve customer issues efficiently while ensuring a positive customer experience.
  • Escalate complex concerns to higher-level support when necessary.
  • Maintain professionalism, empathy, and courtesy in every customer interaction.
  • Document customer interactions and transactions accurately in the system.
  • Meet performance metrics such as response time, quality, and customer satisfaction.
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Cruz Reena-Lyn

HR OfficerMiranda HR

Active within three days

Working Location

0000, SM Cyber Makati One. 373 Sen. Gil J. Puyat Ave, Makati City, 1209 Metro Manila, Philippines

Posted on 17 September 2025

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