Customer Service Representative (Hybrid Setup)

Nityo Infotech Inc.

NT$10.7-13.3K[Monthly]
Hybrid - Quezon CityFresh Graduate/StudentBachelorFull-time
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Job Description

Benefits

  • Work-Life Balance

    Work from Home

Description

Location: Quezon City

Setup: Hybrid -- Onsite and WFH

Schedule: Shifting (Weekends off not guaranteed)

Salary: ₱24,000 + Competitive Benefits

Responsibilities:

  • Diagnose HVACR/refrigeration alarms based on SLA
  • Contact customers via phone/email with accurate documentation
  • Analyze alarm history and graphs for sound decision-making
  • Update and confirm completed work orders
  • Handle inbound/transferred calls as needed

Requirements

Qualifications:

  • Graduate of any 4-year degree
  • Fresh graduates and Associate graduates welcome
  • Customer service background is a plus
  • Experience in offshore service operations is an advantage
  • Basic knowledge of MS Office (Outlook, Word, PowerPoint, SharePoint, Excel)
English LanguageCustomer Service
Preview

Roseann Joy Niegas

HR OfficerNityo Infotech Inc.

Reply Today 2 Times

Working Location

SM Cyber West. West Ave, Project 7, Quezon City, Metro Manila, Philippines

Posted on 05 June 2025

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Nityo Infotech Inc.

101-500 Employees

Human Resources & Recruitment

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