Customer Service Representative – Healthcare Account
MetHealth
Job Description
Benefits
Employee Recognition and Rewards
Performance Bonus, Holiday Gifts
Insurance Health & Wellness
HMO
Professional Development
Job Training
Description
- Respond professionally to inbound patient inquiries via phone
- Assist in appointment scheduling, rescheduling, and confirmations
- Handle sensitive medical and insurance data with confidentiality
- Collaborate with internal teams (Ops, Billing, Reimbursement) to resolve cases
- Provide patient-focused service with clarity, accuracy, and empathy
Requirements
- Minimum 1 year BPO experience (preferably voice support)
- Above average English communication skills
- Strong problem-solving & comprehension skills
- Proficient in Microsoft Office tools
- Must be willing to work weekends and holidays
Del Poso Kirby
OwnerMetHealth
High response rate
Working Location
Robinsons Bridgetowne. H3VH+RX6, Quezon City, 1110 Metro Manila, Philippines
Posted on 21 May 2025
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