Customer Service Representative
Awesome CX by Transcom
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Employee Loan, Pag-Ibig Fund, Philhealth, SSS/GSIS
Description
- Provide exceptional customer service and support via phone, email, and chat.
- Address customer inquiries, complaints, and requests promptly and effectively.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members to enhance service delivery.
- Stay updated on product knowledge and company policies.
Requirements
- Job Title: Customer Service Representative
- Educational Qualifications: No formal education required.
- Experience Level: Less than 1 year of experience preferred.
- Skills and Competencies: Strong customer service skills, ability to effectively pitch and close sales, and proficient in English.
- Responsibilities and Duties: Handle customer inquiries, resolve issues, and promote products.
- Working Conditions: Fast-paced environment, potential for remote work.
- Qualities and Traits: Excellent communication skills, patience, and a positive attitude.
Juaman Jr. Ramon
OwnerAwesome CX by Transcom
Active today
Working Location
5th Floor, Ayala Business Center Matina Town Square, Gen. Douglas MacArthur Hwy, Davao City, 8000 Davao del Sur, Philippines
Posted on 16 July 2025
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