Customer Service Representative
Synlink Recruitment Outsourcing Co. Inc.
Job Description
Benefits
Insurance Health & Wellness
HMO
Description
- Respond to customer inquiries via phone, email, and chat.
- Provide product information and assist with order processing.
- Resolve customer complaints with empathy and efficiency.
- Maintain accurate records of customer interactions.
- Collaborate with team members to improve overall customer satisfaction.
- Participate in training sessions to develop product knowledge.
Requirements
- Educational Qualifications: High School Diploma or Senior High School Certificate.
- Experience Level: No prior experience is required; training will be provided.
- Skills and Competencies: Proficient in English, strong communication, and problem-solving abilities.
- Working Conditions: Office-based, standard working hours, and potential overtime during peak times.
- Qualities and Traits: Patience, empathy, positive attitude, and a strong commitment to customer satisfaction.
James Miranda
Recruitment associateSynlink Recruitment Outsourcing Co. Inc.
High response rate
Working Location
Awesome CX. Ayala Business Center Matina Town Square, Gen. Douglas MacArthur Hwy, Davao City, 8000 Davao del Sur, Philippines
Posted on 04 July 2025
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