Customer Service Representative

KMDC Employment Services

NT$7.7-12.9K[Monthly]
On-site - Cebu<1 Yr ExpHigh/Senior High SchoolFull-time
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Job Description

Benefits

  • Allowances

    Meal Allowance, Transportation Allowance

  • Employee Recognition and Rewards

    Commission, Performance Bonus, Anniversary Gifts, Annual Appraisal, Employee of the Month Award, Incentives

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    Health Care On-Site, Life Insurance, HMO

  • Perks Benefits

    Annual Company Trip, Employee Discount

  • Time Off & Leave

    Maternity & Paternity Leave

  • Work-Life Balance

    Dependent Care

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Description

  • Provide outstanding customer service via phone and email.
  • Assist customers with inquiries, product information, and order issues.
  • Resolve complaints efficiently and professionally.
  • Maintain accurate customer records and documentation.
  • Collaborate with team members to improve processes and customer satisfaction.
  • Stay updated on product knowledge and company policies.

Requirements

  • Educational Qualifications: College Graduate
  • Experience Level: No experience required.
  • Skills and Competencies: Strong communication skills, problem-solving ability, and proficiency in customer service software.
  • Working Conditions: Office environment; may involve shift work.
  • Qualities and Traits: Empathetic, patient, detail-oriented, and team player.
English LanguageCustomer Service
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Kristen Marie Dela Cruz

RecruiterKMDC Employment Services

Active today

Working Location

Concentrix Cebu IT Park Recruitment Site. Jose Maria del Mar Street 9F, 11F, 12F, Cebu City, 6000 Lalawigan ng Cebu, Pilipinas

Posted on 05 July 2025

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